Terms And Conditions


ZAGO is a trademark owned by Ricco Delizio Pvt Ltd.

GENERAL DISCLAIMER – T&C'S

By using this site you have unconditionally accepted the terms and conditions of use as given here under and/or elsewhere in the site.

You assume the sole risk of making use or relying on the products, information and services available on this website. Ricco Delizio Pvt Ltd ( referred to as RDPL, here below) makes no representations about the completeness or accuracy of the information described or contained in this site for any purpose. All information, products and services are provided in this site "as is" without warranty of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose.

RDPL reserves the right to cancel or modify orders anytime including but not limited to the orders that contain incorrect prices or product descriptions, orders in which RDPL believes the customer has violated applicable law and orders that RDPL believes are harmful to RDPL or its vendors/suppliers/affiliates. RDPL also reserves the rights to modify/limit the number of items purchased or orders placed through this site.

While RDPL endeavors to provide the most accurate, up to date information, products and services the site may contain inaccuracies, typographical errors, or outdated information. Moreover, RDPL may make modifications or changes to this site or changes to the site or the information on products and services described in this site at any time. RDPL is not responsible for typographical or pricing errors on the site.

All content on this website including the design, logo, graphics, text belong to RDPL and are the intellectual properties of RDPL and are protected by appropriate legislations. No part of the content shall be copied, transmitted, downloaded or published without prior, written permission from RDPL.

RDPL may at any time modify the terms and conditions ("Terms") of the Service without any prior notification and the revised version shall be available on the site. In the event of you not agreeing to the revised terms, you should then stop using the site. By continuing the usage of this site you are agreeing to the revised terms and conditions.

SHIPPING POLICY

We ship throughout the week, except on Sundays & Public Holidays.

Shipping within India for orders above ₹1000/- is free.

For orders up to ₹1000/- a flat shipping rate of Rs. 95/- is chargeable.

We ship from our Bangalore Office.

We ship via Gati.

Once your order is ready and dispatched it is usually delivered within 4-7 days.

As soon as we ship your product, the tracking information is sent to you via an email.

REFUND POLICY

Thank you for shopping at www.zagolife.com..

All refunds and returns are on the sole discretion of Ricco Delizio Pvt Ltd upon the verification and confirmation done by its employees and management.

RETURNS AND REFUND

Refund would be applicable only if the product is damaged or faulty.

If you think you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery please email us at customercare@zagolife.com mentioning your Order ID with the photograph of the damage within 7 calendar days.

Once the photograph is received, the Zago team would instruct if the product needs to be returned to our office. In case the product needs to be returned, Zago would pay for the transportation.

Refund amount would be limited only to the damaged products.

Once the refund is approved, and the product is returned if required, we will initiate a refund to your credit card (or original method of payment) within 7 working days.

CANCELLATIONS

Orders once placed cannot be cancelled.

CONTACT US

If you have any questions please contact us on +91 9206088770 or email us on customercare@zagolife.com

 
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